Automated Review Reminders

[garde]

Dear all,

is it correct that there is only one email template for automatically reminding reviewers to

a) respond to a review REQUEST and
b) ask them to submit their review?

In the journal policies setup it says, that
Automated email reminders can be sent to reviewers at two points:
If reviewer has not responded to a review request within X days.
If reviewer has not submitted a recommendation within Y days after review's due date.

We would like to automatically remind reviewers in both cases.
This works, but both reminders seem to use 'REVIEW_REMIND_AUTO_ONECLICK' or 'REVIEW_REMIND_AUTO' (depending on your one click settings).

However, I believe that these reminders need to be quite specific to be useful and a general one that catches both is not really sufficient.

Am I missing something or is there no way to configure different emails for these two events?

Best regards
Sebastian

In addition (just an idea) it may be useful to have a third type of reminder to remind reviewers a day or two BEFORE the review is due.
I am increasingly receiving emails like that (when I am a reviewer somewhere) and I think it is a really polite way of reminding reviewers that their review is due soon (i.e. before they have missed the dealine and thus give them the chance to submit in time)

[jmacgreg]

Hi Garde,

Thanks for your comments! This has already been reported as a feature request (see http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=5778), although it wasn't added to OJS 2.3.4 and won't be in 2.3.5.

And I think your other suggestion makes sense -- I've submitted it as a feature request as well (see http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=6646). Please feel free to CC yourself to either/both of those reports for future updates.

Cheers,
James

[aleskl]

I would also very much like to have different email templates for both auto review reminders. The temporary solution I used is that I disabled the email sent to a reviewer that doesn't respond in 5 days.
-Ales