We are approaching an upgrade of OJS (from 2.2.1. to latest version) soon, and a test site is running using 3-week old data. On our current working site, we have never managed to turn on the automated reviewer reminders at either the request or the overdue-review point of the review process, and this is one of the main aims of the upgrade on a new server site.
However, last week the test site had its automated reminders tested - they worked, and immediately shot out a shower of emails to people who had done reviews for us months ago (but whose papers were still 'live'). When I investigated why these people had received them, I realised it was because they had not entered a recommendation - ie, step 7 of the 7-stage process had not been completed - and that was also why the 'Acknowledge' icon had not become 'live'.
So, thinking about how we try and minimise this sort of thing happening in future, I am asking myself, why can't the system be amended so that a reviewer MUST enter a recommendation before they can close down the final screen. Has this been considered please (incidentally we use free-form reviews not a template - would changing to the latter help?) - and have you any other advice about managing the process to rule out unwanted emails?
Many thanks as always,