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Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, michael, jheckman, barbarah, btbell, bdgregg, asmecher
Forum rules
What to do if you have a technical problem with OJS:1.
Search the forum. You can do this from the
Advanced Search Page or from our
Google Custom Search, which will search the entire PKP site. If you are encountering an error, we
especially recommend searching the forum for said error.
2.
Check the FAQ to see if your question or error has already been resolved.
3.
Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the
OJS Editorial Support and Discussion subforum; if you have a development question, try the
OJS Development subforum.
by Bobby » Tue Feb 14, 2006 5:49 pm
Hi there
We have successfully uploaded about four volumes of our journal but all of a sudden we have a problem: when uploading to galley format (a pdf because we're working with back copies), the system stops functioning. What are we doing wrong? I've tried a variety of options: uploading the layout file, a new file from my desktop (thinking that perhaps the original file is too far down the list of files and folders) - but nothing works.
Can you help?
Thanks
Bobby
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Bobby
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- Location: Australia
by asmecher » Tue Feb 14, 2006 6:07 pm
Hi Bobby,
Could you check what version of OJS you're using? Older versions of 2.x were missing an index, which caused full-text indexing to be very slow. Otherwise, could you describe what you mean by "the system stops functioning"?
Regards,
Alec Smecher
Open Journal Systems Team
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asmecher
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by Bobby » Tue Feb 14, 2006 8:13 pm
Hi Alec
We're using Version 2.0.2.1
What I mean by 'stopping' is that the upload takes a very long time; only reaches half-way through the little indication box and then goes to an error page. I've asked our systems administsrator to have a look.
Thanks
Bobby
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Bobby
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- Posts: 18
- Joined: Sun Jan 08, 2006 4:19 pm
- Location: Australia
by asmecher » Wed Feb 15, 2006 12:25 am
Hi Bobby,
That's probably the missing index during the full-text indexing process. Ideally, I'd suggest upgrading to OJS 2.1; however, you can also correct this by executing the following statement in MySQL:
- Code: Select all
CREATE UNIQUE NDEX article_search_keyword_text ON article_search_keyword_list (keyword_text);
Submit the galley again and see if it works this time. Eventually, you'll probably have to re-generate the index; try running:
- Code: Select all
php tools/rebuildSearchIndex.php
Regards,
Alec Smecher
Open Journal Systems Team
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asmecher
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- Joined: Wed Aug 10, 2005 12:56 pm
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by Bobby » Sun Feb 19, 2006 10:20 pm
Hi Alex
That's really helpful. We are planning to upgrade to the next version. I've passed on your comments to our systems administrator.
Thanks
Bobby
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Bobby
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- Posts: 18
- Joined: Sun Jan 08, 2006 4:19 pm
- Location: Australia
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