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Cannot download files unless registered and logged in

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Cannot download files unless registered and logged in

Postby jpmcc » Tue Sep 01, 2009 12:29 pm

We've uploaded an accomodation booking form under Home > [conference] > User > Conference Site Management > Accommodation and we can see it in Home > Conference Site Management > Files Browser.

However, users are forced to log in (and register if not already registered) in order to download the file. Is this a design feature, a bug, or are we doing something wrong :)

Thanks - John
jpmcc
 
Posts: 9
Joined: Wed Jul 15, 2009 11:19 am

Re: Cannot download files unless registered and logged in

Postby jmacgreg » Thu Sep 03, 2009 11:38 am

Hi John,

That shouldn't be happening, unless you have set your site access to require registration/login for any page (under Website Management Step 2.5). Check that, and get back to me if that's not the case.

Cheers,
James
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Joined: Tue Feb 14, 2006 10:50 am

Re: Cannot download files unless registered and logged in

Postby jpmcc » Thu Sep 03, 2009 1:48 pm

So, I go to Home > [conference] > User > Conference Site Management > Website Management then under 2.5 Access to Conference Presentations we have checked Provide open access to all visitors to the website - is that the one?

Thanks - John
jpmcc
 
Posts: 9
Joined: Wed Jul 15, 2009 11:19 am

Re: Cannot download files unless registered and logged in

Postby jmacgreg » Tue Sep 08, 2009 10:47 am

Hi John,

Yes, that's the one. If you are still having problems, can you provide me with an URL to check?

Cheers,
James
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Re: Cannot download files unless registered and logged in

Postby jpmcc » Tue Sep 08, 2009 12:30 pm

The link to the file is http://conference.services.openoffice.org/index.php/ooocon/index/login?source=%2Findex.php%2Fooocon%2Findex%2Fmanager%2Ffiles%2Fdocs%2FBOOKINGFORM-OOoCon2009.odt

On the live site, we have implemented a workround by hosting the file on another site, and providing a link to the other site. However, it would be better if we could get it to work from within OCS!

Thanks - John
jpmcc
 
Posts: 9
Joined: Wed Jul 15, 2009 11:19 am


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