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Problem with emailing to everyone

Are you a Director, Presenter, Reviewer or Conference Manager in need of help? Want to talk to us about workflow issues? This is your forum.

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Forum rules
This forum is meant for general questions about the usability of OCS from an everyday user's perspective: conference managers, presenters, and directors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OCS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OCS:

1. Read the documentation. We've written documentation to cover from OCS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OCS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OCS Technical Support subforum; if you have a development question, try the OCS Development subforum.

Problem with emailing to everyone

Postby ozgur » Sun Apr 19, 2009 6:10 pm

Hi. I have a problem with messaging to the registered people in the conference website.

I am using OCS 2.1.0.1.

I know there are two ways to send mass email. But, there are problems with each way for me.

1) I logged in as a director. I click 'notify users' and try to send email to everyone (in any category). When I click send button, the page changes, it writes 'in progress' and returns to home page. But no email is sent to anyone.

2) I logged in as the conference manager. I clicked 'All enrolled users". I can list 100 people in one page. I select all and try to send email. But I get an error indicating that maximum number of recipients are exceeded. I figured out that I can select only 9 people at a time. But there are more than 350 people registered in the site. So, it is not meaningful to select 9 by 9. In the older version of OCS, I was able to select 100 people and send email without any problems.

I would appreciate if you could help me with this issue.
Thank you in advance,
Ozgur
ozgur
 
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Re: Problem with emailing to everyone

Postby mcrider » Mon Apr 20, 2009 4:53 pm

Hi ozgur,

Did you try adjusting the max_recipients value in config.inc.php?

Cheers,
Matt
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Location: Vancouver, BC

Re: Problem with emailing to everyone

Postby ozgur » Mon Apr 20, 2009 5:42 pm

Thank a lot. It works now. :D
ozgur
 
Posts: 11
Joined: Fri Feb 29, 2008 10:37 pm

Re: Problem with emailing to everyone

Postby mcrider » Tue Apr 21, 2009 3:44 pm

Hi again ozgur,

FYI, I think you're actually experiencing this bug: http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=3570.

Its probably a good idea to apply the patch in that bug report and reset the max_recipients value to a lower number, to prevent any possible malicious use of your email system by other users.

Cheers,
Matt
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Posts: 952
Joined: Mon May 05, 2008 10:29 am
Location: Vancouver, BC


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