I have experienced a problem with the submission of PDF papers. The authors receive a positive confirmation of their submission, but the papers are not stored in the papers folder and not available for the website.
I can see the name of the paper (a random alphanumeric serie.pdf) in the database and in the link provided in the document metadata. But I cannot locate the pdf file in the server.
Is there some problem with authorizations with the folder papers?
Is there some trouble with the communication ports other than 80?
You can chek the problem at the following url:
thank you for your help.
My configuration if MacOS 10.2.8
Powermac G4 867Mhz