Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
I am trying to customize the email template for reinviting a reviewer for a second review round
However, saving the custom email template fails (on first save, it is simply not being picked up because of the wrong key, on the second save, it then complains about a duplicate key).
It seems that the email_key is more than 30 characters long and is thus truncated to REVIEW_REQUEST_ONECLICK_SUBSEQ
I think that the underlying problem is that in the following 3 tables
the email_key is only 30 characters longs, whereas in
email_templates_default_data the email_key is 64 characters long?
I have for the moment changed the default email template in the database directly, but I suppose that the real solution for this problem is to set all 4 email_key fields to varchar(64) ?
- Posts: 17
- Joined: Thu Mar 16, 2006 12:16 am
You're correct -- all 4 of those fields should be 64 characters in length. I've filed this as http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=8135
, but meanwhile, if you extend the length of those fields directly in the database you should be OK. No code changes are necessary.
Public Knowledge Project Team
- Posts: 8321
- Joined: Wed Aug 10, 2005 12:56 pm
Return to OJS Technical Support
Who is online
Users browsing this forum: Bing [Bot], Google [Bot] and 3 guests