OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



Review Request Email

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

Review Request Email

Postby ginad » Wed Jan 02, 2013 11:00 am

Hello,

I recently upgraded my OJS installation to 2.4.1 and on 1 or the 4 journals I have the request review email action does not work. When the journal manager clicks the email link after adding a reviewer, the server returns "The connection was reset. The connection to the server was reset while the page was loading." I have checked the REVIEW REQUEST prepared email template, and it seems to be fine. I even reset it to default, but that did not fix the issue.

Not sure what is causing the issue for this particular journal...all the other ones work fine.

Any help would be appreciated.

Best,

Gina

Gina M D'Allesandro
ginad
 
Posts: 1
Joined: Wed Jan 02, 2013 10:53 am

Return to OJS Technical Support

Who is online

Users browsing this forum: Google [Bot], Yahoo [Bot] and 4 guests