Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
I tried to merge some spam users into my admin account yesterday (OJS 2.4.1). It failed with the following message: DB Error: Table 'd15353.gifts' doesn't exist
- Posts: 35
- Joined: Tue Aug 30, 2011 1:57 am
Yes, this is a bug -- the gifts table is not installed in the upgrade to 2.4.1. There is a patch available to fix this, here:http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=7964
You should be able to install the patch and run the upgrade again, or else just create the table yourself. The merge users problem should solve itself then.
- Site Admin
- Posts: 791
- Joined: Tue Jan 10, 2006 6:20 am
Return to OJS Technical Support
Who is online
Users browsing this forum: Bing [Bot] and 2 guests