Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
we can't access an uploaded submission as a section editor
while working on a particular submission, clicked on the
"Designate the original file as the Review Version" record button
without first checking the box to use the original file.
The file hadn't been downloaded and now we can't seem to get at
the submission at all. Is there anyway to get at the submission
apart from this screen or can I reverse the decision in some way?
thanks in advance
- Posts: 1
- Joined: Wed May 24, 2006 9:20 pm
You can access the original submission file on the submission's Summary page. If none is listed, it's possible that the author never attached the file with their submission.
Open Journal Systems Team
- Posts: 6934
- Joined: Wed Aug 10, 2005 12:56 pm
Return to OJS Technical Support
Who is online
Users browsing this forum: No registered users and 5 guests