Problem accesing articles in OJS 2.2.3

[ramon]

Hello all,

I'm trying to help a journal admin solve a problem.
Due to server issues, it isn't possible to upgrade the version to a newer one.

This particular journal was moved from a Windows server to a Linux one.
Since then, the articles are not accessible. The journal is of restricted access, but setting it to open did not help.
The files are directly accessible through the files browser, but when attempting to view the file in the editing, view proof, OJS redirects to the article's summary page. When viewing the published article, the PDF is blank, no errors are reported anywhere (ini_set was set, error logs checked). All we get is a 0 bytes sized page, without any output in it.

Anyone has any idea on how to check what the problem is?
All the similar issues are related to the file path being wrong, but, if it was, would I be able to view the files through the files browser?
If I remember correctly, I shouldn't ... but... I've exhausted all my resources...

This problem is being reported by many 2.2.3 users also...

_______________________________
Ramón Martins Sodoma da Fonseca
Analista em C&T
Coordenação de Tecnologias de Informação
Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT
Ministério da Ciência e Tecnologia - MCT

[Ojser]

When viewing the published article, the PDF is blank,

Hi Ramon,

I'm also using windows and I still have the same issue with blank PDF files (talked about it here;
viewtopic.php?f=8&t=9009&start=30).

What about if you try to go back to windows server and check if the articles will open?
If so, you may register them and try to import them to linux server? (if they are not so many, of course).
Anyway, for me this didn't worked in OJS240 but in OJS237, it was OK.
So, maybe we should wait the upgrade to 2.41, hoping it will fix this issue!

Regards,

Ojser