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Sudden internal server error.

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What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

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Post a reply

Sudden internal server error.

Postby jacobjoh » Wed Sep 19, 2012 9:17 am

Hello,

we have not changed anything on our website but suddenly we keep getting internal server errors and the site is not working properly anymore.
The url is: http://www.freeassociations.org.uk/
I would really appreciate any help!! :)

Below is an error log:
[Wed Sep 19 15:57:10 2012] [error] [client 66.249.72.36] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 15:52:05 2012] [error] [client 66.249.72.238] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:52:05 2012] [error] [client 66.249.72.238] File does not exist: /home/b03free/public_html/robots.txt
[Wed Sep 19 15:51:35 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/OJS/index.php/fa
[Wed Sep 19 15:49:19 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/404.shtml, referer: http://freeassociations.org.uk/OJS/inde ... /index.php
[Wed Sep 19 15:49:19 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/OJS, referer: http://freeassociations.org.uk/OJS/inde ... /index.php
[Wed Sep 19 15:49:14 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/404.shtml, referer: http://freeassociations.org.uk/OJS/inde ... /index.php
[Wed Sep 19 15:49:14 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/OJS, referer: http://freeassociations.org.uk/OJS/inde ... /index.php
[Wed Sep 19 15:49:09 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/404.shtml, referer: http://freeassociations.org.uk/OJS/inde ... /index.php
[Wed Sep 19 15:49:09 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/OJS, referer: http://freeassociations.org.uk/OJS/inde ... /index.php
[Wed Sep 19 15:49:02 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/O ... ToMonth%3D
[Wed Sep 19 15:44:09 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/O ... hp/fa/user
[Wed Sep 19 15:39:07 2012] [error] [client 180.76.6.225] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 15:34:02 2012] [error] [client 208.115.113.84] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 15:24:34 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:24:34 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:24:14 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:24:14 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:24:12 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/404.shtml, referer: http://freeassociations.org.uk/journal/ ... hp/fapcmgp
[Wed Sep 19 15:24:12 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/404.shtml, referer: http://freeassociations.org.uk/journal/ ... hp/fapcmgp
[Wed Sep 19 15:24:12 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/images/twitter.gif, referer: http://freeassociations.org.uk/journal/ ... hp/fapcmgp
[Wed Sep 19 15:24:12 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/images/facebook.gif, referer: http://freeassociations.org.uk/journal/ ... hp/fapcmgp
[Wed Sep 19 15:23:53 2012] [error] [client 194.80.246.1] File does not exist: /home/b03free/public_html/500.shtml, referer: http://www.bing.com/search?q=free+assoc ... orm=IE8SRC
[Wed Sep 19 15:22:50 2012] [error] [client 66.249.72.36] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 15:22:05 2012] [error] [client 66.249.72.36] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:22:05 2012] [error] [client 66.249.72.36] File does not exist: /home/b03free/public_html/robots.txt
[Wed Sep 19 15:17:17 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:17:17 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:17:05 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/OJS/index.php/fa
[Wed Sep 19 15:15:53 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:15:53 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:12:26 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:12:25 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:12:03 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/O ... r/register
[Wed Sep 19 15:11:17 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 15:10:21 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml, referer: http://freeassociations.org.uk/FA_New/O ... r/register
[Wed Sep 19 15:10:21 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/FA_New/OJS/lib/pkp/styles/images/ui-anim_basic_16x16.gif, referer: http://freeassociations.org.uk/FA_New/O ... r/register
[Wed Sep 19 15:05:04 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:05:04 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:04:31 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:04:31 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:04:24 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:04:24 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:04:16 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:04:16 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:04:09 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:04:09 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 15:03:21 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 15:03:21 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 14:56:38 2012] [error] [client 90.208.123.89] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/O ... p/fa/index
[Wed Sep 19 14:49:36 2012] [error] [client 180.76.6.233] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 14:47:07 2012] [error] [client 90.208.123.89] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/O ... gin/signIn
[Wed Sep 19 14:46:09 2012] [error] [client 90.208.123.89] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/O ... gin/signIn
[Wed Sep 19 14:34:19 2012] [error] [client 90.208.123.89] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 14:34:19 2012] [error] [client 90.208.123.89] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 14:33:20 2012] [error] [client 90.208.123.89] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 14:22:38 2012] [error] [client 72.14.199.74] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 14:19:24 2012] [error] [client 208.115.113.84] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 14:19:24 2012] [error] [client 208.115.113.84] File does not exist: /home/b03free/public_html/robots.txt
[Wed Sep 19 14:18:43 2012] [error] [client 87.206.165.171] File does not exist: /home/b03free/public_html/500.shtml, referer: http://www.freeassociations.org.uk/jour ... hp/fapcmgp
[Wed Sep 19 14:17:07 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/OJS/index.php/fa
[Wed Sep 19 14:14:12 2012] [error] [client 87.206.165.171] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/journal/ ... r/register
[Wed Sep 19 14:12:50 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 14:09:45 2012] [error] [client 208.115.111.68] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 14:04:54 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 14:04:54 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 14:04:54 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 14:04:54 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 14:04:34 2012] [error] [client 82.44.16.18] File does not exist: /home/b03free/public_html/500.shtml, referer: http://www.google.co.uk/url?sa=t&rct=j& ... OWlFJhoVZw
[Wed Sep 19 13:57:24 2012] [error] [client 180.76.5.140] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 13:35:56 2012] [error] [client 72.14.199.74] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 13:14:47 2012] [error] [client 180.76.5.160] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 12:50:42 2012] [error] [client 158.12.62.42] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:50:42 2012] [error] [client 158.12.62.42] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 12:49:14 2012] [error] [client 72.14.199.74] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 12:44:16 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:16 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/main.php
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/main.aspx
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/main.asp
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/main.html
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:15 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/main.htm
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/main.jsp
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/contact.php
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/contact.aspx
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/contact.asp
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/contact.html
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:44:11 2012] [error] [client 180.170.45.110] File does not exist: /home/b03free/public_html/contact.htm
[Wed Sep 19 12:39:09 2012] [error] [client 110.194.96.55] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/OJS/index.php/fa
[Wed Sep 19 12:38:05 2012] [error] [client 110.194.96.55] File does not exist: /home/b03free/public_html/500.shtml, referer: http://www.freeassociations.org.uk/jour ... hp/fapcmgp
[Wed Sep 19 12:34:14 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:34:14 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 12:33:36 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/FA_New/O ... etPassword
[Wed Sep 19 12:31:56 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:31:56 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 12:31:45 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:31:45 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 12:30:44 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:30:44 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 12:27:16 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:27:16 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 12:24:56 2012] [error] [client 175.44.10.116] File does not exist: /home/b03free/public_html/500.shtml, referer: http://freeassociations.org.uk/journal/ ... le/view/46
[Wed Sep 19 12:24:25 2012] [error] [client 180.76.5.190] File does not exist: /home/b03free/public_html/500.shtml
[Wed Sep 19 12:02:48 2012] [error] [client 208.115.111.68] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:02:48 2012] [error] [client 208.115.111.68] File does not exist: /home/b03free/public_html/robots.txt
[Wed Sep 19 12:02:48 2012] [error] [client 208.115.111.68] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 12:02:48 2012] [error] [client 208.115.111.68] File does not exist: /home/b03free/public_html/robots.txt
[Wed Sep 19 11:54:30 2012] [error] [client 124.115.6.16] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 11:54:30 2012] [error] [client 124.115.6.16] File does not exist: /home/b03free/public_html/robots.txt
[Wed Sep 19 11:44:05 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 11:44:05 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 11:43:59 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/404.shtml
[Wed Sep 19 11:43:59 2012] [error] [client 94.175.10.8] File does not exist: /home/b03free/public_html/favicon.ico
[Wed Sep 19 11:35:20 2012] [error] [client 208.115.113.84] File does not exist: /home/b03free/public_html/500.shtml

Thank you!
jacobjoh
 
Posts: 7
Joined: Wed Jun 13, 2012 6:01 am
Top

Re: Sudden internal server error.

Postby asmecher » Wed Sep 19, 2012 9:50 am

Hi jacobjoh,

Nothing in that error log indicates what might be happening; it's possible that PHP errors might be getting logged elsewhere. I'd suggest investigating that and checking with your service provider to see if they've changed anything server-side (e.g. PHP version) or if they're experiencing a service disruption.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 5762
Joined: Wed Aug 10, 2005 12:56 pm
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Re: Sudden internal server error.

Postby jacobjoh » Wed Sep 19, 2012 10:04 am

Thanks for the quick reply!
I will contact the hoster.
jacobjoh
 
Posts: 7
Joined: Wed Jun 13, 2012 6:01 am
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