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Unable to enroll a new user!

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Unable to enroll a new user!

Postby Ojser » Thu Sep 06, 2012 1:01 pm


I'm trying to enroll a new user I have an error message that the email address is already in use by another user!
But there is no another user! I simply made a mistake and I can't add it again! I removed the user name and his email to register him again but no success!
What is going wrong and how to register the user?

Posts: 152
Joined: Wed Mar 28, 2012 6:23 am

Re: Unable to enroll a new user!

Postby asmecher » Thu Sep 06, 2012 1:19 pm

Hi Ojser,

There are lots of threads already in the forum about this issue. See e.g. http://pkp.sfu.ca/support/forum/viewtopic.php?f=2&t=7275, http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=2064, or http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=6312.

Alec Smecher
Public Knowledge Project Team
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Re: Unable to enroll a new user!

Postby Ojser » Fri Sep 07, 2012 3:14 pm

Ah, sorry Alec, I didn't think about that. I'll take a look to those posts and try to follow the solutions proposed.
Thank you

Posts: 152
Joined: Wed Mar 28, 2012 6:23 am

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