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Is a prepared email missing?

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Is a prepared email missing?

Postby nef » Tue Jul 24, 2012 1:00 am

Hi

If I choose the review option "If reviewer has not responded to a review request within X days" I do not expect that the reviewer receives the following text if time limit for an answer has passed:

"Just a gentle reminder of our request for your review of the submission, "{$articleTitle}," for {$journalName}. We were hoping to have this review by {$reviewDueDate}, and would be pleased to receive it as soon as you are able to prepare it.

If you do not have your username and password for the journal's web site, you can use this link to reset your password (which will then be emailed to you along with your username). {$passwordResetUrl}

Submission URL: {$submissionReviewUrl}

Please confirm your ability to complete this vital contribution to the work of the journal. I look forward to hearing from you."

Instead of "We were hoping to have this review by ..." I would expect something like "Please tell us if you will do the review".

So instead of sending the email template Review_Remind you should have a Review_Answer template ready.

Best regards
Niels Erik
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Re: Is a prepared email missing?

Postby barbarah » Tue Jul 31, 2012 1:21 pm

Hi Niels,

It looks like this issue was already reported and feature requests have been submitted. See here: viewtopic.php?f=3&t=7519
In the meantime you could do what we did, which is to rewrite the prepared email template so that it's a bit more generic and covers both cases. Not ideal, but better in the meantime?

-Barbara
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Re: Is a prepared email missing?

Postby MMeijer » Wed May 21, 2014 5:55 am

This feature request is still not fulfilled in OJS 2.4.3
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Re: Is a prepared email missing?

Postby asmecher » Wed May 21, 2014 2:12 pm

Hi MMeijer,

Not yet, unfortuantely; see http://pkp.sfu.ca/support/forum/viewtopic.php?f=3&t=7519&p=46819#p46819.

Regards,
Alec Smecher
Public Knowledge Project Team
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