Hi,
Our company's ojs website doesnt work anymore. The URL is: http://www.ppp.com.hk/ojs
Please check and let me know why.
Thank you so much,
Michelle
Email: michelle@ppp.com.hk
our ojs website suddenly stoped working
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1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
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3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
What to do if you have a technical problem with OJS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
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our ojs website suddenly stoped working
by michelleppp » Tue Jul 17, 2012 7:47 pm
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Re: our ojs website suddenly stoped working
by ramon » Wed Jul 18, 2012 8:01 am
Hello Michelle,
First of all, your server is outputting o screen error messages that should be logged to file instead, as it's a production environment.
You are most probably running into a PHP 5.3 incompatibility issue with OJS 2.2.x.
You should upgrade to OJS 2.3.7.
_______________________________
Ramón Martins Sodoma da Fonseca
Analista em C&T
Coordenação de Tecnologias de Informação
Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT
Ministério da Ciência e Tecnologia - MCT
First of all, your server is outputting o screen error messages that should be logged to file instead, as it's a production environment.
You are most probably running into a PHP 5.3 incompatibility issue with OJS 2.2.x.
You should upgrade to OJS 2.3.7.
_______________________________
Ramón Martins Sodoma da Fonseca
Analista em C&T
Coordenação de Tecnologias de Informação
Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT
Ministério da Ciência e Tecnologia - MCT
- ramon
- Posts: 908
- Joined: Wed Oct 15, 2003 6:15 am
- Location: Brasília/DF - Brasil
Re: our ojs website suddenly stoped working
by michelleppp » Wed Jul 18, 2012 8:57 pm
Hi Ramon,
Thank you for your reply. But how can I update the system then?
Michelle
Thank you for your reply. But how can I update the system then?
Michelle
- michelleppp
- Posts: 3
- Joined: Wed May 02, 2012 2:48 am
Re: our ojs website suddenly stoped working
by ramon » Thu Jul 19, 2012 10:08 am
Hello Michelle,
You should have no problems upgrading to OJS 2.3.7, if you follow the ojs/docs/UPGRADE document, as well as some tips here around the forum.
I would recommend running the upgrade via command-line, as it is more reliable.
But first, you need to check your server configuration to make sure that is the problem.
Contact the server administrator regarding this issue.
That person should know what to do to identify the source of the problem.
_______________________________
Ramón Martins Sodoma da Fonseca
Analista em C&T
Coordenação de Tecnologias de Informação
Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT
Ministério da Ciência e Tecnologia - MCT
You should have no problems upgrading to OJS 2.3.7, if you follow the ojs/docs/UPGRADE document, as well as some tips here around the forum.
I would recommend running the upgrade via command-line, as it is more reliable.
But first, you need to check your server configuration to make sure that is the problem.
Contact the server administrator regarding this issue.
That person should know what to do to identify the source of the problem.
_______________________________
Ramón Martins Sodoma da Fonseca
Analista em C&T
Coordenação de Tecnologias de Informação
Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT
Ministério da Ciência e Tecnologia - MCT
- ramon
- Posts: 908
- Joined: Wed Oct 15, 2003 6:15 am
- Location: Brasília/DF - Brasil
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