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Internal Server Error:Premature end of script headers: index

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, michael, jheckman, barbarah, btbell, bdgregg, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
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Internal Server Error:Premature end of script headers: index

Postby carlito » Sat May 12, 2012 7:10 pm

We just installed OJS (2.3.7) for our publication and We hosted this application in a web hosting.

After succesfull installation and configuration, we observed Internal Server Error 500 randomly (typically it started with a slow page loading and end up with internal server error. Typical, the page load is reasonable fast). Consulting and requesting to the webhosting, they gave the error log as bellow:
[Sun May 13 06:57:32 2012] [error] [client 61.94.143.95] Premature end of script headers: index.php, referer: http://jtki.aptekindo.org/index.php/jtki/issue/current
[Sun May 13 06:57:32 2012] [error] [client 61.94.143.95] File does not exist: /home/apteki47/public_html/jtki_online/ojs/500.shtml, referer: http://jtki.aptekindo.org/index.php/jtki/issue/current
[Sun May 13 07:03:32 2012] [warn] [client 61.94.143.95] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://jtki.aptekindo.org/index.php/jtk ... /4/showToc
[Sun May 13 07:03:32 2012] [error] [client 61.94.143.95] Premature end of script headers: index.php, referer: http://jtki.aptekindo.org/index.php/jtk ... /4/showToc

The webhosting technician suspect about time_execution as source of problem, therefore they increased this parameter for my case. But it does not help. As information here are the setting for my domain:
max_execution_time = 60
max_input_time = 60
memory_limit = 128M

I have searched this sympton in OJS forum such as viewtopic.php?f=4&t=2401 and viewtopic.php?f=3&t=2698 or viewtopic.php?f=8&t=6684.
But we could not get good clue relating to our cases for further action.

Are there any other clues and suggestions regarding to this problem?

Kind regards
carlito
 
Posts: 1
Joined: Mon Apr 30, 2012 12:18 am
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