We had a successful upgrade to 2.3.7 with no errors.
After the upgrade to 2.3.7, whenever an IP address is added for institutional subscriptions, it says "Please enter a valid IP range."
Even though the IP address and IP range entered is valid, it keeps saying "Please enter a valid IP range"
Is this a bug? Is there a a fix for this?
BUG: IP Addres and IP Range is Rejected for Subscriptions
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What to do if you have a technical problem with OJS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
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BUG: IP Addres and IP Range is Rejected for Subscriptions
by newone » Thu Apr 12, 2012 11:18 am
- newone
- Posts: 114
- Joined: Tue Nov 17, 2009 2:30 am
Re: BUG: IP Addres and IP Range is Rejected for Subscription
by michael » Mon Apr 16, 2012 9:52 pm
Hi newone,
To clarify, there are no blank IP range fields when you try and save the subscription? That is, all IP range fields have valid values in them?
Thanks,
Michael
To clarify, there are no blank IP range fields when you try and save the subscription? That is, all IP range fields have valid values in them?
Thanks,
Michael
Michael Felczak
Public Knowledge Project Team
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Re: BUG: IP Addres and IP Range is Rejected for Subscription
by newone » Wed May 02, 2012 12:07 pm
The issue has been resolved. All fields are filled out.
The issue has to do with the dash or the separator between IP range address, such as 111.111.11.11 - 111.111.11.11.
If the dash is not entered correctly, it produces the error. So this dash (-) works, but a double dash will not work. For example, if you copy the IP address from a Word file, it is important that you remove the dash because in Word makes a double dash look like a single one.
Once the change was made, everything works.
The issue has to do with the dash or the separator between IP range address, such as 111.111.11.11 - 111.111.11.11.
If the dash is not entered correctly, it produces the error. So this dash (-) works, but a double dash will not work. For example, if you copy the IP address from a Word file, it is important that you remove the dash because in Word makes a double dash look like a single one.
Once the change was made, everything works.
- newone
- Posts: 114
- Joined: Tue Nov 17, 2009 2:30 am
3 posts
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