OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



BUG: IP Addres and IP Range is Rejected for Subscriptions

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
The Public Knowledge Project Support Forum is moving to http://forum.pkp.sfu.ca

This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.

BUG: IP Addres and IP Range is Rejected for Subscriptions

Postby newone » Thu Apr 12, 2012 11:18 am

We had a successful upgrade to 2.3.7 with no errors.

After the upgrade to 2.3.7, whenever an IP address is added for institutional subscriptions, it says "Please enter a valid IP range."

Even though the IP address and IP range entered is valid, it keeps saying "Please enter a valid IP range"

Is this a bug? Is there a a fix for this?
newone
 
Posts: 140
Joined: Tue Nov 17, 2009 2:30 am

Re: BUG: IP Addres and IP Range is Rejected for Subscription

Postby michael » Mon Apr 16, 2012 9:52 pm

Hi newone,

To clarify, there are no blank IP range fields when you try and save the subscription? That is, all IP range fields have valid values in them?

Thanks,
Michael
michael
 
Posts: 409
Joined: Thu Mar 29, 2007 2:09 pm

Re: BUG: IP Addres and IP Range is Rejected for Subscription

Postby newone » Wed May 02, 2012 12:07 pm

The issue has been resolved. All fields are filled out.

The issue has to do with the dash or the separator between IP range address, such as 111.111.11.11 - 111.111.11.11.

If the dash is not entered correctly, it produces the error. So this dash (-) works, but a double dash will not work. For example, if you copy the IP address from a Word file, it is important that you remove the dash because in Word makes a double dash look like a single one.

Once the change was made, everything works.
newone
 
Posts: 140
Joined: Tue Nov 17, 2009 2:30 am


Return to OJS Technical Support

Who is online

Users browsing this forum: Bing [Bot] and 1 guest

cron