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Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

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What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.


Postby goodgrief » Tue Apr 04, 2006 1:40 pm

hello there

can you tell me how i change the defualt email that is getting sent out....no matter what, a new user registering with the journal, or trying to go through the review process its always the change password email.

how can i chose the email text from the list on emails you have already set up with the links to filenames etc??

thank you
Posts: 11
Joined: Thu Jan 26, 2006 10:05 am

Postby asmecher » Tue Apr 04, 2006 2:42 pm

Hi Goodgrief,

That's odd -- have you edited the emails that ship with the system? If you haven't, try manually resetting the emails to their defaults. To do this:
  • Log in as Journal Manager
  • Go into Perpared Emails (or Emails, depending on your version of OJS)
  • Click "Reset all templates" at the bottom of the page
Note that if you have modified the email templates, your changes will be deleted.

If this doesn't solve the problem or if you've already customized the emails and don't want to lose your changes, contact me at pkp-support@sfu.ca and I'll look into your situation in more detail.

Alec Smecher
Open Journal Systems Team
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

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