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Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

the e-mail goes to SPAM

Postby holonam » Sat Jan 28, 2006 10:37 am

The mails from my journal are sended to the SPAM box
How can I avoid it?
Posts: 5
Joined: Tue Jan 24, 2006 2:13 am

Postby asmecher » Sat Jan 28, 2006 2:02 pm

Hi Holonam,

This will depend on what's triggering your spam filter; all filters are different. Some filters will explain their decisions in the message headers, so look there for information on what's setting it off. If it's the specific wording of the emails triggering your filter, you can customize them as Journal Manager.

Some spam catchers use Bayesian filtering, which can often be trained for greater accuracy. Check the documentation of your anti-spam product.

Alec Smecher
Open Journal Systems Team
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

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