We had installed an webmail as email server in our web server, but it seems work not very well. In fact, some emails got lost and some were bounced.
We applied a Google Apps for our journal, and it looks work well in email sending. We applied accounts for all of our section editors.
What we set in the config.inc.php is:
; SMTP server settings
smtp_server = ssl://smtp.gmail.com
smtp_port = 465
; Enable SMTP authentication
; Supported mechanisms: PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
smtp_auth = PLAIN
smtp_username = firstname.lastname@example.org
smtp_password = ourpassword
But there is still a problem, all the emails are sent from email@example.com
, even the section editor and the author who registered use their own email, and if the receiver reply the email, the email will be directly to firstname.lastname@example.org
. It in some extent influence the communication between the author and section editor and between the section editor and reviewer.
I wonder if you know any way to resolve this problem. I mean how to set in our server.
Thank you in Advance.