can not install OJS on my server

[vaibhav]

Hi I am trying to install OJs on remote server .
http://www.lotuscraft.com/ojs/index.php
I have created sub directory(OJS) in my server where all the files are kept. my site http://www.lotuscraft.com is alreday working with php ,mysql & apache. I want to install Ojs first under this hosting plane to test. I am planning to take later uRl for Ojs.
But i can not install OJS.It gives me error "Page not found".
I see that sometimes it redirects to http://www.lotuscraft.com/ojs/index.php/ojs/install.

Please help me configure this correctly
thanks

[asmecher]

Hello vaibhav,

When you first run OJS, it should redirect to the .../index.php/index/install, which is the installation form; If you're getting "page not found" errors at this point, it's almost certainly a server configuration problem resulting in the PATH_INFO CGI variable not being properly handled. See docs/FAQ for more information; see also the following threads on this forum:

• http://pkp.sfu.ca/support/forum/viewtopic.php?t=623
• http://pkp.sfu.ca/support/forum/viewtopic.php?t=564
• http://pkp.sfu.ca/support/forum/viewtopic.php?p=1892

See also the following configuration information:

• For PHP: http://ca.php.net/manual/en/ini.core.php#ini.cgi.fix-pathinfo
• For Apache 2.x: http://httpd.apache.org/docs/2.0/mod/core.html#acceptpathinfo

Regards,
Alec Smecher
Open Journal Systems Team

[vaibhav]

Hi Alec, thanks

i am hosting on godaddy remote server. I have no access to configuration of the server. So how can i change all these parameters?
My privious site in php working fine on that server.
Is there any changes can be done in the installation files?

thanks

[asmecher]

Hi Vaibhav,

There was another thread about the same problem with Godaddy hosting; the poster didn't follow-up with a solution, so I'm not sure if the problem was resolved.

If you could post the results of a <? phpinfo() ?> call here (or email it to us at pkp-support@sfu.ca) I can look into this further.

Regards,
Alec Smecher
Open Journal Systems Team

[vaibhav]

hi Alec Smecher

You can find all php info on
http://www.lotuscraft.com/info.php

I have created this link for you.

let me know what can be done.

vaibhav

[asmecher]

Hello,

Unfortunately, it looks as though the server has a poorly configured CGI link to PHP. If you can change this (i.e. if you're administering your own server), I'd suggest using PHP as a module or as CGI using the mod_actions module; either of these configurations support the required PATH_INFO variable.

If you can't administer the server or don't want to change the CGI configuration, you have two options: either host the script somewhere else, or wait until the end of January. We'll be releasing OJS 2.1 with a configuration option that avoids the PATH_INFO problem, although the URLs will be uglier.

Regards,
Alec Smecher
Open Journal Systems Team