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Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

Author submissions

Postby nfeasey » Wed Nov 23, 2005 1:13 pm

Hello,

I can upload a submission file when I'm signed in as an author. When I click "upload", the page refreshes like nothing happened.

I am using version 2.0. Any ideas? Is this a bug?

Thank you very much.
nfeasey
 
Posts: 9
Joined: Thu Oct 20, 2005 9:01 am

Postby asmecher » Wed Nov 23, 2005 1:53 pm

Hello Nfeasey,

Here are a few things to check:
  • See what your upload file size restrictions are in PHP. From docs/FAQ:
    2) Uploads of large files fail inexplicably.

    A: This can be caused by certain Apache or PHP settings.

    Apache 2.x has a LimitRequestBody directive that, if set to a low number, can
    lead to this behaviour. In particular, the default PHP packages for recent
    versions of Red Hat Linux set LimitRequestBody to 524288 bytes in
    /etc/httpd/conf.d/php.conf.

    Low values for the PHP ini settings like post_max_size (default "8M"),
    upload_max_filesize (default "8M"), and memory_limit (default "8M") can also
    cause this problem.
  • As noted above, be sure to check your memory_limit restriction as well.
  • Check your file permissions to ensure that the web server has write access to the files directory and all of its subdirectories.
  • Turn error reporting to its maximum setting (E_ALL) in php.ini, try a submission, and check your log files for further information.

Regards,
Alec Smecher
Open Journal Systems Team
asmecher
 
Posts: 8668
Joined: Wed Aug 10, 2005 12:56 pm

Postby nfeasey » Fri Nov 25, 2005 4:45 pm

Actually the files directory had been deleted inadvertantly deleted.
Without this directory obviously file uploads did not proceed as expected. :wink:

Thank you very much for your assistance.
nfeasey
 
Posts: 9
Joined: Thu Oct 20, 2005 9:01 am


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