Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
I upgraded from 2-0.1 to 2.0.2 today using the command line method and it lost all my journal entries and now I can't make submissions to the journal
I dont mind having lost the files.. as long as I can find some way of re-entering the data !
- Posts: 18
- Joined: Sun Sep 18, 2005 3:25 am
The upgrade script does not delete any files or database entries; it does update some database entries, but very few, and nothing that would cause entries to disappear as you described (unless there is a major undiscovered bug). This means you should be OK if we can figure out what happened.
I need more information to determine the problem, but my suspicion is that it's a permissions issue in the files dir.
- Did you receive any error messages during the upgrade process?
- Have you checked the file permissions on the OJS files dir (and its contents) to ensure that the webserver has sufficient permissions to access it?
- With all warnings and notices enabled in php.ini (error_reporting = E_ALL), are any messages displayed when you attempt to use OJS or submit a new article?
If none of this helps, please describe the problems you're having in more detail.
- Posts: 7710
- Joined: Wed Aug 10, 2005 12:56 pm
No error messages were generated, and the file permissions seem ok.
What actually happens is that when I select 'author' nothing actually happens - I don't get sent to the pages that begin the submission process.
I have no idea why not.
Similarly, there is now no record of the articles which were about to be assigned to a copy editor.. The system seems to have no record of any files in review, or editing or any other part of the system.
Return to OJS Technical Support
Who is online
Users browsing this forum: Bing [Bot], Google [Bot], Yahoo [Bot] and 5 guests