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It seems our editor accidentally entered a reviewer decision. Now the reviewer himself cannot post his decision or upload his comments. Is there any way to undo this action?
I can send a link to the page if it helps. I'm using a mac and the editor is using a pc.
thanks for any suggestions.
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We don't allow decisions to be undone for the sake of record-keeping, but you can work around it. The easiest solution is probably to record a new submission, e.g. Revisions Required, which should allow the reviewer to complete the review. Then record a final decision once the review is finished. If you want to leave a paper-trail of why this was done, you can do so on the submission's History page under Notes.
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