OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



Email bypass spam filter

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

Email bypass spam filter

Postby enri » Tue Nov 13, 2007 8:44 am

The problem is when we send an email (like review request), even we only send to 1 person at a time, the email get caught by the spam filter e.g. yahoo mail.

Before trying to switch to a new ip address (I believe this may work as some filter are ip-based), is there any code level change I can do so that I can increase the likelihood the email reach the INBOX?

Thanks
enri
 
Posts: 12
Joined: Fri Jan 20, 2006 11:00 am

Re: Email bypass spam filter

Postby asmecher » Tue Nov 13, 2007 10:33 am

Hi enri,

You'll have to do some investigation to determine why the message is getting caught by spam filters. Typically, spam filters add headers to filtered messages to describe the things it considered to be spam-like; try viewing the source of the message in your mail client and seeing if there are details there. It could be as simple as changing the email wording.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8347
Joined: Wed Aug 10, 2005 12:56 pm


Return to OJS Technical Support

Who is online

Users browsing this forum: No registered users and 2 guests