Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
The Public Knowledge Project Support Forum is moving to http://forum.pkp.sfu.ca
This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.
The problem is when we send an email (like review request), even we only send to 1 person at a time, the email get caught by the spam filter e.g. yahoo mail.
Before trying to switch to a new ip address (I believe this may work as some filter are ip-based), is there any code level change I can do so that I can increase the likelihood the email reach the INBOX?
- Posts: 12
- Joined: Fri Jan 20, 2006 11:00 am
You'll have to do some investigation to determine why the message is getting caught by spam filters. Typically, spam filters add headers to filtered messages to describe the things it considered to be spam-like; try viewing the source of the message in your mail client and seeing if there are details there. It could be as simple as changing the email wording.
Public Knowledge Project Team
- Posts: 10015
- Joined: Wed Aug 10, 2005 12:56 pm
Return to OJS Technical Support
Who is online
Users browsing this forum: No registered users and 2 guests