Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
I'm trying to upload an image for use as a journal's homepage content, but I consistently get the error that the image is in an invalid format. I've converted the image to all three accepted formats without success, and I've also tried different directories on my HD (c:\ won't even work), since I thought that perhaps spaces in the path could be a problem. Has anyone else had a similar problem?
- Posts: 4
- Joined: Mon Oct 29, 2007 11:25 am
OJS uses PHP's "mime_content_type" function to determine file types; it sounds like that function isn't properly configured. Search this forum for mime_content_type for previous discussions on the subject.
Public Knowledge Project Team
- Posts: 8869
- Joined: Wed Aug 10, 2005 12:56 pm
Return to OJS Technical Support
Who is online
Users browsing this forum: Bing [Bot] and 5 guests