Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
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3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
I want to upload PDF files above 570 kb and then I get no explicit error message, but the following. One file of 240 kb did not give a problem. The HTML files
I have edited the php.ini file and increased the 8 M limit to 12, but still no success. I am using PHP 4.3.3.
The connection was reset
The connection to the server was reset while the page was loading.
* The site could be temporarily unavailable or too busy. Try again in a few moments.
* If you are unable to load any pages, check your computer's network
* If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
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2) Uploads of large files fail inexplicably.
A: This can be caused by certain Apache or PHP settings.
Apache 2.x has a LimitRequestBody directive that, if set to a low number, can
lead to this behaviour. In particular, the default PHP packages for recent
versions of Red Hat Linux set LimitRequestBody to 524288 bytes in
Low values for the PHP ini settings like post_max_size (default "8M"),
upload_max_filesize (default "8M"), and memory_limit (default "8M") can also
cause this problem.
Open Journal Systems Team
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