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Changing email address

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Changing email address

Postby kerseyd » Wed May 02, 2007 12:18 pm

Hi folks. We are having a stubborn problem trying to fix a user's email address. What appears to have happened is this: inadvertently, early in our getting used to the system, the user was entered twice (under slightly different names), with two different email addresses. Then one of these users was deleted; but the remaining user settings had the inappropriate email address. When we try to change the email address now, though, the operation is disallowed because OJS claims email address the user wants is already in use, even though a search of all users indicates that nobody has that address. Help!
Posts: 4
Joined: Tue Jan 23, 2007 2:32 pm
Location: Faculty of Education, Queen's University

Postby asmecher » Wed May 02, 2007 3:00 pm

Hi kerseyd,

See http://pkp.sfu.ca/support/forum/viewtopic.php?t=1647 for a discussion of this problem and how to solve it.

Alec Smecher
Open Journal Systems Team
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada
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Joined: Wed Aug 10, 2005 12:56 pm

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