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Send to reviewers: no emails sent and screen blanks out

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Send to reviewers: no emails sent and screen blanks out

Postby lengyel » Sat Apr 21, 2007 1:39 pm

A journal manager of one of the journals hosted on our OJS system writes:


"... I have tried sending several reminder emails to reviewers, from the ‘review’ tab for individual submissions (on that page the reviewers are listed, and there is a link saying ‘send reminder’). When I click ‘send’ all I get is a white screen, rather than returning to the review page, and no email gets sent."

We're using OJS version 2.1.0 Is this a known problem for which there is a patch?


Thanks,

FL
lengyel
 
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Postby asmecher » Sat Apr 21, 2007 9:24 pm

Hi FL,

Check your system logs for error messages or turn on the display_errors option in your php.ini configuration file. A blank page usually indicates that a PHP error occurred.

Regards,
Alec Smecher
Open Journal Systems Team
---
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada
http://ocs.sfu.ca/pkp2007/
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