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Installation Problem

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

Installation Problem

Postby Just » Thu Feb 15, 2007 8:00 am

Hi PKP Team,

Thanks in advance for your wonderful work.

I am trying to install the OJS system, however, after uploading it to the server the webpage says:

"Not Found
The requested document was not found on this server.
Web Server at thejust.org"

I have no idea what file is missing. What course of action would you suggest.

Thanks again,
Posts: 1
Joined: Thu Feb 15, 2007 7:54 am

Installation Problem - Blank page or install not found

Postby ramon » Thu Feb 15, 2007 10:30 am

Hello Just,

I've seen this before and if I'm not wrong seems like a permission problem. Check if the apache user is the owner and has complete permissions (775 at the most).
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Location: Brasí­lia/DF - Brasil

Postby asmecher » Thu Feb 15, 2007 11:03 am

Hi Just,

This looks to me like a PATH_INFO problem; you can either fix the problem by correcting your PHP and webserver configuration, or you can use an OJS work-around by turning on the disable_path_info option in config.inc.php. There's lots of information available on this forum by searching for PATH_INFO.

Alec Smecher
Open Journal Systems Team
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada
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