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submission truncated when reviewing

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submission truncated when reviewing

Postby Pierre MAURICE » Wed Jan 03, 2007 7:43 am

Hello,

When downloading a submitted article for reviewing,
I get a truncated pdf file.
I've checked that the original is correct.
The original is 6606331 KB, the downloaded file is 6596878 KB
and upload_max_filesize is set to 100 MB in php.ini

Thanks for your help,

Pierre

I'm using OJS 2.1.1, Apache 2.0.53, PHP 5.0.3, Mysql 4.1.9
Pierre MAURICE
 
Posts: 16
Joined: Thu Oct 12, 2006 7:02 am

Postby asmecher » Wed Jan 03, 2007 11:00 am

Hi Pierre,

This may be a browser timeout, in which case there's not much you can do; please try with another web browser and see if the behavior is the same. Alternately, there are also post datasize limits in your PHP and Apache configurations that could be causing the truncation.

Regards,
Alec Smecher
Open Journal Systems Team
---
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada
http://ocs.sfu.ca/pkp2007/
asmecher
 
Posts: 9207
Joined: Wed Aug 10, 2005 12:56 pm

Postby Pierre MAURICE » Fri Jan 05, 2007 3:49 am

Hi Alec,

It's not a browser problem ( I tried with 3 different browsers).
It's not a size limit problem (I replaced the ~6M file par a ~11M file and it works).
It's not an Apache problem (I made a link to the file in my DocumentRoot, saved the link target and it works).

I changed thePHP version to the last one (5.2.0) and the problem persists.

Even when setting the PHP error level to E_ALL, I have nothing in my logs.

In brief, I don't understand where the problem comes from.

Nevertheless, if you have no idea, I'll try to investigate further and
inform you of my conclusion, if any.

Once more many thanks,

Pierre
Pierre MAURICE
 
Posts: 16
Joined: Thu Oct 12, 2006 7:02 am

Postby asmecher » Fri Jan 05, 2007 10:17 am

Hi Pierre,

There is a similar thread at http://pkp.sfu.ca/support/forum/viewtopic.php?t=52 you might look into; in particular, have a look at the corrupted download with a text editor and see if there's a PHP error message hiding in it, generally either right at the beginning or right at the end.

Regards,
Alec Smecher
Open Journal Systems Team
---
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada
http://ocs.sfu.ca/pkp2007/
asmecher
 
Posts: 9207
Joined: Wed Aug 10, 2005 12:56 pm


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