OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



wrong galleyId

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

wrong galleyId

Postby bibbib » Wed Jul 16, 2014 3:57 am

Hi,
I'm running OJS Version 2.2.4 and I have a problem since I activated the reading tools. I'm getting a blank page when clicking on 'Print this article'.
The galleyID at the end of this link is always 0. The same wth the other links in the reading tools block, 'Indexing metadata' and so on.
I guess the underlying link should be the same as on the left side, the "PDF"-link within the abstract view. The link to the PDF file on the left is OK, correct galleyId.
Any Hint what I can do?

Thanks in advance
bibbib
bibbib
 
Posts: 7
Joined: Fri Jun 20, 2014 2:29 am

Re: wrong galleyId

Postby asmecher » Wed Jul 16, 2014 8:02 am

Hi bibbib,

That's an extremely old version of OJS -- I'd strongly suggest upgrading before debugging this further.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9214
Joined: Wed Aug 10, 2005 12:56 pm

Re: wrong galleyId

Postby bibbib » Thu Jul 17, 2014 12:34 am

No, I'm sorry, that's a typo. It's version 2.4.2
bibbib
 
Posts: 7
Joined: Fri Jun 20, 2014 2:29 am

Re: wrong galleyId

Postby asmecher » Thu Jul 17, 2014 7:25 am

Hi bibbib,

Is this a public journal? Can you post or PM me a URL?

Thanks,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9214
Joined: Wed Aug 10, 2005 12:56 pm


Return to OJS Technical Support

Who is online

Users browsing this forum: Bing [Bot], Exabot [Bot] and 9 guests

cron