Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
Hi, upgraded to OJS 2.4.3, now in Stats & Reports, the "Generate custom report" link loads "/manager/reportGenerator/" but the actual report generator does not load in the page. There is an asynchronous jquery call by to "mmj/manager/fetchReportGenerator?router=component&component=statistics.ReportGeneratorHandler", but when I try load that url in a new tab it returns a 404 error. Assuming this is causing the problem, but can't see what is causing the 404?
- Posts: 16
- Joined: Wed Nov 17, 2010 2:56 am
This was related with your installation and the old url method in template manager class right?
Using your system code and removing the url method I could open the custom report generator with no problem. Are you still not managing to do that?
- Posts: 181
- Joined: Tue Jun 25, 2013 2:22 pm
Return to OJS Technical Support
Who is online
Users browsing this forum: Google [Bot], JasonNugent and 5 guests