Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
When we click Layout instruction, a pop up window opens and it displays login page instead of layout instructions entered during setup process.
Initially when the popup opens the URL is
that quickly changes to
Also from author page when we click layout comment a popup opens where we can enter the comments. When the comments are entered and while clicking save/save and email it displays a error message
"DB Error: Unknown column 'Array' in 'where clause'
Please suggest me to rectify these problems.
- Posts: 29
- Joined: Thu Feb 20, 2014 7:27 am
For permitting Section Editor access to the layout comments, apply the patch listed on bug #8729
For fixing the author posting of layout comments, apply the patch listed in bug #8730
Public Knowledge Project Team
- Posts: 9212
- Joined: Wed Aug 10, 2005 12:56 pm
Return to OJS Technical Support
Who is online
Users browsing this forum: Bing [Bot], Yahoo [Bot] and 3 guests