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Blank page at htttp:xx/article/view/xx

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What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

Blank page at htttp:xx/article/view/xx

Postby obi » Mon Jan 27, 2014 7:08 am

Dear all,
I have this problem after upgrading to OJS 2.4.3. As an editor of a journal, if do navigate from /User->Editor->Issues->Future issues -> vol.xxx -> Preview Issues and click on the file (pdf) of the article to be reviewed, I will get a blank page.

Apache error log file says that the “File does not exist”. The file was in existence before upgrading. I need help.

We are running Debian 7.3 with Apache 2.2.22, PHP 5.4.4 and MySQL 5.5.35.

Regards
Obi
obi
 
Posts: 52
Joined: Wed Jun 09, 2004 5:56 am

Re: Blank page at htttp:xx/article/view/xx

Postby asmecher » Mon Jan 27, 2014 7:26 am

Hi Obi,

Do you have a separate PHP error log? The Apache error log isn't too helpful in this case, but the PHP log might contain more information.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8869
Joined: Wed Aug 10, 2005 12:56 pm


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