Hi,
After I updated to v2.1 emails are no longer being sent out. They all worked before but they all seemed to have stopped after the update. There are no visual errors, the email just does not go out.
Any ideas?
Regards
paul
Emails not going out after 2.1 upgrade
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What to do if you have a technical problem with OJS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
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Emails not going out after 2.1 upgrade
by pashton » Tue Jul 25, 2006 5:19 am
- pashton
- Posts: 38
- Joined: Fri Dec 17, 2004 5:51 pm
by asmecher » Tue Jul 25, 2006 8:38 am
Hi Paul,
Depending on the upgrade method you used, you may need to reconfigure your mail settings in config.inc.php. See, for example, the settings under the [smtp] heading.
Regards,
Alec Smecher
Open Journal Systems Team
Depending on the upgrade method you used, you may need to reconfigure your mail settings in config.inc.php. See, for example, the settings under the [smtp] heading.
Regards,
Alec Smecher
Open Journal Systems Team
- asmecher
- Posts: 5925
- Joined: Wed Aug 10, 2005 12:56 pm
email prob
by pashton » Wed Jul 26, 2006 5:39 am
Thanks Alec,
Unfortunately I have tried this and it did not work. I don’t think my server allows this. However, in the past (i.e. a week ago and for the last 2 years) it worked without the smtp—it worked as is so to speak.
Any other suggestions?
I have had a lot of trouble with 2.11 I don’t know why. Could it be poor upgrade technique? Basically I updated a new full version of the program and then just update modified files and the then the database through the websetup.
Any suggestions of the email of process would be greatly appreciated.
Regards
paul
Unfortunately I have tried this and it did not work. I don’t think my server allows this. However, in the past (i.e. a week ago and for the last 2 years) it worked without the smtp—it worked as is so to speak.
Any other suggestions?
I have had a lot of trouble with 2.11 I don’t know why. Could it be poor upgrade technique? Basically I updated a new full version of the program and then just update modified files and the then the database through the websetup.
Any suggestions of the email of process would be greatly appreciated.
Regards
paul
- pashton
- Posts: 38
- Joined: Fri Dec 17, 2004 5:51 pm
by asmecher » Wed Jul 26, 2006 9:22 am
Hi Paul,
The email code hasn't changed appreciably between OJS 2.1.0-1 and 2.1.1, so I'm not sure why it would have stopped sending; is it a particular email function, or all of them? If you'd like to contact the team at pkp-support@sfu.ca, I can resume the conversation there with more specific details.
Regards,
Alec Smecher
Open Journal Systems Team
The email code hasn't changed appreciably between OJS 2.1.0-1 and 2.1.1, so I'm not sure why it would have stopped sending; is it a particular email function, or all of them? If you'd like to contact the team at pkp-support@sfu.ca, I can resume the conversation there with more specific details.
Regards,
Alec Smecher
Open Journal Systems Team
- asmecher
- Posts: 5925
- Joined: Wed Aug 10, 2005 12:56 pm
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