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Wrong review reminder in 2.4.2

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Wrong review reminder in 2.4.2

Postby nef » Wed Nov 06, 2013 3:33 am

Hi
Altough our reviewers have ended their review selecting "Revisions Required" they still receive a reminder asking them send the review. We haven't had that problem before updating to 2.4.2.
Best regards
Niels Erik
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Re: Wrong review reminder in 2.4.2

Postby asmecher » Thu Nov 14, 2013 2:33 pm

Hi Niels Erik,

Are you sure this wasn't a case of delayed delivery? Could you check the values of date_reminded and date_completed for that entry in the review_assignments table?

Regards,
Alec Smecher
Public Knowledge Project Team
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Re: Wrong review reminder in 2.4.2

Postby nef » Fri Nov 15, 2013 8:02 am

Hi Alec
I'm not sure where to find that table. Do I login as an editor, select the article and choose the History link?
Best regards
Niels Erik
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Posts: 225
Joined: Fri Jun 01, 2007 2:56 am
Location: Aarhus, Denmark

Re: Wrong review reminder in 2.4.2

Postby asmecher » Fri Nov 15, 2013 8:29 am

Hi Niels Erik,

You'd need to check it directly in the database, e.g. using a tool like phpMyAdmin or the mysql command-line client.

Regards,
Alec Smecher
Public Knowledge Project Team
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Re: Wrong review reminder in 2.4.2

Postby tgc99 » Wed Jan 08, 2014 6:08 am

Hi Alec,

Niels Erik has asked me to help him with getting you the information you've asked for.

We've had complaints about two submissions. One where the reviewer declined and one where the review was already completed as Niels Erik explained.

Here's where the reviewer declined (review_id = 2099 judged by the date):
Code: Select all
ojs=# select review_id,submission_id,declined,date_assigned,date_reminded,date_completed from review_assignments where submission_id = '8962';
 review_id | submission_id | declined |    date_assigned    | date_reminded |   date_completed   
-----------+---------------+----------+---------------------+---------------+---------------------
      2131 |          8962 |        0 | 2013-11-20 14:00:52 |               | 2014-01-07 14:36:00
      2099 |          8962 |        1 | 2013-11-06 13:21:23 |               |
      2094 |          8962 |        1 | 2013-11-05 10:00:54 |               |
      1970 |          8962 |        0 | 2013-09-25 11:07:14 |               | 2013-10-29 14:13:38
      1973 |          8962 |        1 | 2013-09-26 09:35:14 |               |
      1981 |          8962 |        1 | 2013-10-01 08:45:05 |               |
      2018 |          8962 |        1 | 2013-10-08 12:33:45 |               |
      2020 |          8962 |        1 | 2013-10-09 12:18:54 |               |
(8 rows)

Here's the review that was already completed (review_id = 2074 judged by the date):
Code: Select all
ojs=# select review_id,submission_id,declined,date_assigned,date_reminded,date_completed from review_assignments where submission_id = '9714';
 review_id | submission_id | declined |    date_assigned    |    date_reminded    |   date_completed   
-----------+---------------+----------+---------------------+---------------------+---------------------
      2121 |          9714 |        0 | 2013-11-14 14:44:59 |                     |
      2096 |          9714 |        1 | 2013-11-06 09:06:49 |                     |
      2074 |          9714 |        0 | 2013-11-01 10:48:59 |                     | 2013-12-05 20:47:27
      1931 |          9714 |        0 | 2013-09-12 12:51:56 |                     |
      2073 |          9714 |        1 | 2013-11-01 10:39:55 |                     |
      1930 |          9714 |        0 | 2013-09-12 12:49:27 | 2013-10-24 00:00:05 | 2014-01-05 14:50:11
(6 rows)


-tgc
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Re: Wrong review reminder in 2.4.2

Postby asmecher » Thu Jan 09, 2014 3:04 pm

Hi tgc99,

Hmm, neither of those have the date_reminded field flagged. Is it possible that the reminders were sent manually by accident?

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 7698
Joined: Wed Aug 10, 2005 12:56 pm


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