I have been having this problem since i tried to upgrade from version 2.2.4 to 2.4.2. I was not successful in the upgrade. It all started whenmy email icon button attached to every email address in OJS refused to sent emails to private domains 9like university domains), then i tried to upgrade version. I failed to do it. I managed to resolve the email issue later only to find out that the articles in my submission process are no longer showing the links. It is showing that i still have 3 articles in 'in review', 4 in 'in editing', but when i go to the review page as an editor, or when i go the the 'in editing page as an editor, the link appears blank. Even my archives are all blank in OJS. the last issue that i published earlier still shows the link to the abstracts and the pdfs, but when i click the links, they all open a new tab, but are blank. I went to my directory that the articles are supposed to be in my server, they are all intact in their folders. I even checket the article table on my database, they are all there and intact. I am now wondering why those links were not showing. I could have restored my backup (cos i normally back my website up), but there have been new articles that are in editing since my last backup.
I have attached a screenshot of what i am talking about. in the "Submissions in Review" page, there are supposed to be three article links appearing there. It is saying NO SUBMISSION. if you look at the side bar, you will see that there are supposed to be 3 submissions there in the IN REVIEW part of the page.
It looks like there is a broken link between my pages in OJS and where the article are on my server (because all the articles are in the server and are intact .../files/journal/1/articles...)
Please I need your assistance. When you are discribing what i should do to get my links back, please explain WHERE i have to do and WHERE i have to do it.
I have a bit of knowledge about PHP and using, managing and editing codes. I am not an expert though.
Your help will be much appreciated
- screenshot of my issue
- saacdhe screenshot.jpg (186.76 KiB) Viewed 833 times