OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



OJS site not opening from another country

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
The Public Knowledge Project Support Forum is moving to http://forum.pkp.sfu.ca

This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.

OJS site not opening from another country

Postby ang2el » Tue Oct 01, 2013 9:42 pm

I have OJS 2.4.2 and its not opening from another country it says

Oops! we could not connect to ***.****.***.**


When I talked to the server they said, its software fault, they dont' have error in their side.


I would be grateful, if you could suggest me further.

with best,

Note: I could open few pages and after that it can't be accessed.
ang2el
 
Posts: 21
Joined: Wed Jul 25, 2007 2:38 am

Re: OJS site not opening from another country

Postby JasonNugent » Wed Oct 02, 2013 4:03 am

Hi ang2el,

OJS doesn't restrict based on the incoming IP address in that way. It sounds like a routing issue or possibly a firewall one. It would be helpful if you could provide the address of the OJS installation for testing purposes.

Regards,
Jason
JasonNugent
Site Admin
 
Posts: 910
Joined: Tue Jan 10, 2006 6:20 am


Return to OJS Technical Support

Who is online

Users browsing this forum: Google [Bot] and 1 guest