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OJS Journal Manager Error

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OJS Journal Manager Error

Postby darryl » Mon Sep 16, 2013 7:18 am

Hi,

Anyone can help on this problem.

My two ojs websites is not working their Journal Manager tab/menu/ I don't know why.

Journal title > Journal Manager > results (server error)

but the editor, section editor and author menu is Okay, but the Journal Manager is error.

What is the problem on this ?

Please help..

thanks,
Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager Error

Postby asmecher » Mon Sep 16, 2013 7:27 am

Hi Darryl,

What is the server error? Check your error log to see if there are details there.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9083
Joined: Wed Aug 10, 2005 12:56 pm

Re: OJS Journal Manager Error

Postby darryl » Mon Sep 16, 2013 7:36 am

asmecher wrote:Hi Darryl,

What is the server error? Check your error log to see if there are details there.

Regards,
Alec Smecher
Public Knowledge Project Team


hello alec,

the server error mean, when I go to the Journal Manager, the view page is Blank page or a Server error,..

What is the possibility error on this? coding? or what?

purposed: I want go to the five step setup and update the journal information the journal page. but it's given an error to view.

thanks,

Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager Error

Postby asmecher » Mon Sep 16, 2013 9:19 am

asmecher
 
Posts: 9083
Joined: Wed Aug 10, 2005 12:56 pm

Re: OJS Journal Manager Error

Postby darryl » Mon Sep 16, 2013 2:02 pm



Hi,

Sorry this, but i can't understand this explanation.

so in the index.php of my OJS file.

this code is "ini_set('display_errors', E_ALL);"need to insert?

here is the error, when I insert the instructions

http://philair.ph/publication/index.php/index/user

Importing classes.core.Application
Importing lib.pkp.classes.core.PKPApplication
Importing lib.pkp.classes.core.PKPProfiler
Importing lib.pkp.classes.core.Core
Importing lib.pkp.classes.core.String
Importing lib.pkp.classes.core.Registry
Importing lib.pkp.classes.config.Config
Importing lib.pkp.classes.config.ConfigParser
Importing lib.pkp.classes.db.DAORegistry
Importing lib.pkp.classes.db.DAO
Importing lib.pkp.classes.db.DBConnection
Importing lib.pkp.classes.db.DAOResultFactory
Importing lib.pkp.classes.core.ItemIterator
Importing lib.pkp.classes.core.DataObject
Importing lib.pkp.classes.db.XMLDAO
Importing lib.pkp.classes.xml.XMLParser
Importing lib.pkp.classes.xml.XMLParserDOMHandler
Importing lib.pkp.classes.xml.XMLNode
Importing lib.pkp.classes.cache.CacheManager
Importing lib.pkp.classes.cache.FileCache
Importing lib.pkp.classes.cache.GenericCache
Importing classes.security.Validation
Importing classes.security.Role
Importing lib.pkp.classes.session.SessionManager
Importing classes.template.TemplateManager
Importing classes.search.ArticleSearch
Importing classes.search.ArticleSearchIndex
Importing lib.pkp.classes.search.SearchFileParser
Importing lib.pkp.classes.search.SearchHTMLParser
Importing lib.pkp.classes.search.SearchFileParser
Importing lib.pkp.classes.core.String
Importing lib.pkp.classes.search.SearchHelperParser
Importing lib.pkp.classes.search.SearchFileParser
Importing classes.file.PublicFileManager
Importing lib.pkp.classes.file.PKPPublicFileManager
Importing lib.pkp.classes.file.FileManager
Importing lib.pkp.classes.template.PKPTemplateManager
Importing lib.pkp.classes.plugins.PluginRegistry
Importing lib.pkp.classes.plugins.HookRegistry
Importing classes.i18n.AppLocale
Importing lib.pkp.classes.i18n.PKPLocale
Importing lib.pkp.classes.i18n.LocaleFile
Importing lib.pkp.classes.core.Dispatcher
Importing classes.core.Request
Importing lib.pkp.classes.core.PKPRequest
Importing lib.pkp.classes.core.PKPComponentRouter
Importing lib.pkp.classes.core.PKPRouter
Importing classes.core.Request
Importing classes.core.PageRouter
Importing lib.pkp.classes.core.PKPPageRouter
Importing lib.pkp.classes.core.PKPRouter
Importing lib.pkp.classes.session.SessionDAO
Importing lib.pkp.classes.session.Session
Importing classes.user.UserDAO
Importing classes.user.User
Importing lib.pkp.classes.user.PKPUser
Importing lib.pkp.classes.user.PKPUserDAO
Importing lib.pkp.classes.site.SiteDAO
Importing lib.pkp.classes.site.Site
Importing lib.pkp.classes.site.VersionDAO
Importing lib.pkp.classes.site.Version
Importing lib.pkp.classes.plugins.GenericPlugin
Importing lib.pkp.classes.plugins.LazyLoadPlugin
Importing classes.plugins.Plugin
Importing lib.pkp.classes.plugins.PKPPlugin
Importing lib.pkp.classes.plugins.GenericPlugin
Importing classes.plugins.PluginSettingsDAO
Importing pages.user.UserHandler
Importing lib.pkp.pages.user.PKPUserHandler
Importing classes.handler.Handler
Importing lib.pkp.classes.handler.PKPHandler
Importing lib.pkp.classes.handler.validation.HandlerValidator
Importing lib.pkp.classes.handler.validation.HandlerValidatorRoles
Importing lib.pkp.classes.handler.validation.HandlerValidatorPolicy
Importing lib.pkp.classes.handler.validation.HandlerValidator
Importing lib.pkp.classes.security.authorization.RoleBasedHandlerOperationPolicy
Importing lib.pkp.classes.security.authorization.HandlerOperationPolicy
Importing lib.pkp.classes.security.authorization.AuthorizationPolicy
Importing lib.pkp.classes.handler.validation.HandlerValidatorCustom
Importing lib.pkp.classes.handler.validation.HandlerValidator
Importing classes.handler.validation.HandlerValidatorJournal
Importing lib.pkp.classes.handler.validation.HandlerValidator
Importing classes.handler.validation.HandlerValidatorSubmissionComment
Importing lib.pkp.classes.handler.validation.HandlerValidator
Importing lib.pkp.classes.security.authorization.RestrictedSiteAccessPolicy
Importing lib.pkp.classes.security.authorization.AuthorizationPolicy
Importing lib.pkp.classes.security.authorization.AuthorizationDecisionManager
Importing lib.pkp.classes.security.authorization.PolicySet
Importing lib.pkp.classes.security.authorization.AuthorizationPolicy
Importing lib.pkp.classes.security.authorization.HttpsPolicy
Importing lib.pkp.classes.security.authorization.AuthorizationPolicy
Importing classes.security.RoleDAO
Importing classes.security.Role
Importing lib.pkp.classes.notification.NotificationDAO
Importing classes.notification.Notification
Importing lib.pkp.classes.notification.PKPNotification
Importing lib.pkp.classes.notification.NotificationDAO
Importing lib.pkp.classes.notification.NotificationDAO
Importing lib.pkp.classes.site.SiteSettingsDAO
Importing classes.journal.JournalDAO
Importing classes.journal.Journal
Importing classes.journal.JournalSettingsDAO
Importing classes.submission.author.AuthorSubmissionDAO
Importing classes.submission.author.AuthorSubmission
Importing classes.article.Article
Importing lib.pkp.classes.submission.Submission
Importing classes.article.ArticleDAO
Importing classes.article.Article
Importing classes.article.AuthorDAO
Importing classes.article.Author
Importing lib.pkp.classes.submission.PKPAuthor
Importing classes.article.Article
Importing lib.pkp.classes.submission.PKPAuthorDAO
Importing lib.pkp.classes.submission.PKPAuthor
Importing classes.submission.reviewAssignment.ReviewAssignmentDAO
Importing classes.submission.reviewAssignment.ReviewAssignment
Importing lib.pkp.classes.submission.reviewAssignment.PKPReviewAssignment
Importing lib.pkp.classes.submission.reviewAssignment.PKPReviewAssignmentDAO
Importing lib.pkp.classes.submission.reviewAssignment.PKPReviewAssignment
Importing classes.article.ArticleFileDAO
Importing classes.article.ArticleFile
Importing lib.pkp.classes.submission.SubmissionFile
Importing classes.article.SuppFileDAO
Importing classes.article.SuppFile
Importing classes.article.ArticleFile
Importing classes.article.ArticleCommentDAO
Importing classes.article.ArticleComment
Importing classes.submission.editAssignment.EditAssignmentDAO
Importing classes.submission.editAssignment.EditAssignment
Importing classes.submission.copyeditor.CopyeditorSubmissionDAO
Importing classes.submission.copyeditor.CopyeditorSubmission
Importing classes.article.Article
Importing classes.article.ArticleGalleyDAO
Importing classes.article.ArticleGalley
Importing classes.article.ArticleFile
Importing classes.article.ArticleHTMLGalley
Importing classes.article.ArticleGalley
Importing classes.submission.editor.EditorSubmissionDAO
Importing classes.submission.editor.EditorSubmission
Importing classes.submission.sectionEditor.SectionEditorSubmission
Importing classes.article.Article
Importing classes.submission.common.Action
Importing lib.pkp.classes.submission.common.PKPAction
Importing classes.submission.author.AuthorSubmission
Importing classes.submission.sectionEditor.SectionEditorSubmissionDAO
Importing classes.submission.sectionEditor.SectionEditorSubmission
Importing classes.submission.author.AuthorSubmission
Importing classes.submission.common.Action
Importing classes.submission.reviewer.ReviewerSubmission
Importing classes.article.Article
Importing lib.pkp.classes.signoff.SignoffDAO
Importing lib.pkp.classes.signoff.Signoff
Importing classes.article.log.ArticleEmailLogDAO
Importing classes.article.log.ArticleEmailLogEntry
Importing classes.submission.reviewer.ReviewerSubmissionDAO
Importing classes.submission.reviewer.ReviewerSubmission
Importing lib.pkp.classes.plugins.BlockPlugin
Importing lib.pkp.classes.plugins.LazyLoadPlugin
Importing lib.pkp.classes.plugins.BlockPlugin
Importing lib.pkp.classes.plugins.BlockPlugin
Importing lib.pkp.classes.plugins.BlockPlugin
Importing lib.pkp.classes.plugins.BlockPlugin
Importing lib.pkp.classes.plugins.BlockPlugin
Importing lib.pkp.classes.plugins.BlockPlugin
Importing lib.pkp.classes.plugins.BlockPlugin

regards,

Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager Error

Postby darryl » Mon Sep 16, 2013 2:09 pm

Hi Alec,

if you see above, i try the instruction but I failed to implement, this link http://philair.ph/publication/index.php/jpair/manager, is a Journal Manager. it same blank page to view.

the journal manager will show the Journals Section, Setup, Import/Export etc. or what .tpl that i need to configure the journal manager.

Please help..

regards,

Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager Error

Postby asmecher » Tue Sep 17, 2013 2:56 pm

Hi Darryl,

The instructions in the FAQ give several suggestions to help find out what the error message is that corresponds to a blank page. The ini_set modification to index.php should be made just below the beginning "<?php" tag (but outside the /* comment section */). The other modifications, such as listing out the names of imported classes as they load, should be pursued if the ini_set(...) change doesn't result in an error message. I'd also suggest looking at your web server logs, which should be available to you but will depend on your web server's configuration details.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9083
Joined: Wed Aug 10, 2005 12:56 pm

Re: OJS Journal Manager Error

Postby darryl » Tue Sep 17, 2013 11:50 pm

asmecher wrote:Hi Darryl,

The instructions in the FAQ give several suggestions to help find out what the error message is that corresponds to a blank page. The ini_set modification to index.php should be made just below the beginning "<?php" tag (but outside the /* comment section */). The other modifications, such as listing out the names of imported classes as they load, should be pursued if the ini_set(...) change doesn't result in an error message. I'd also suggest looking at your web server logs, which should be available to you but will depend on your web server's configuration details.

Regards,
Alec Smecher
Public Knowledge Project Team


What do you mean server logs?
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager Error

Postby asmecher » Wed Sep 18, 2013 12:19 am

Hi Darryl,

I suggest asking your system administrator.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9083
Joined: Wed Aug 10, 2005 12:56 pm

Re: OJS Journal Manager Error

Postby darryl » Wed Sep 18, 2013 12:44 am

asmecher wrote:Hi Darryl,

I suggest asking your system administrator.

Regards,
Alec Smecher
Public Knowledge Project Team


Hi Alec,

I am the Administrator of the Website and I had my own accounts to login in cpanel , actually im in the cpanel right now, I checked the error logs. but the problem is what i need to do on this error logs?

regards,
Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager Error

Postby asmecher » Wed Sep 18, 2013 9:43 am

Hi Darryl,

A blank screen in the user interface usually corresponds to an error message in the server's error log. In order to debug why you're seeing the blank screen, we need to know what the error message is.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9083
Joined: Wed Aug 10, 2005 12:56 pm

Re: OJS Journal Manager Error

Postby darryl » Wed Sep 18, 2013 9:38 pm

asmecher wrote:Hi Darryl,

A blank screen in the user interface usually corresponds to an error message in the server's error log. In order to debug why you're seeing the blank screen, we need to know what the error message is.

Regards,
Alec Smecher
Public Knowledge Project Team



Hi Alec,

Thank you for your help about the server log, I got it. I contact the Customer support of our Web Server, they restore server and the website is back to the normal.

Regards,

Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager link Blank Page

Postby darryl » Thu Jan 23, 2014 10:59 am

Hi Alec,

Good day..

Can I ask your help about this problem, Before, this problem was restore in our cloud server. but sad to say, that the restoration of server it's not a good idea. I tried my best to search and solve the problem, but I can't solve.

I got this link: http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=7913
click on journal setup link on journal manager page lead to blank page

I follow the instruction
Code: Select all
$journal =& $router->getContext(&$request); Change
$journal =& $router->getContext($request);New
. SetupHandler.inc.php

and now, the Journal Manager are Still "Clink on link Blank page" but Setup is Okay."

I want your Instruction and Advise :) How Can I solved on this.

Regrads,
Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

Re: OJS Journal Manager Error

Postby asmecher » Fri Jan 24, 2014 4:01 pm

Hi Darryl,

What version of OJS are you using? The correction you pasted above will need to be made to OJS versions 2.3.6 and prior; those are quite old, so you might be better off investing energy in upgrading to a modern release.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9083
Joined: Wed Aug 10, 2005 12:56 pm

Re: OJS Journal Manager Error

Postby darryl » Mon Jan 27, 2014 2:29 am

asmecher wrote:Hi Darryl,

What version of OJS are you using? The correction you pasted above will need to be made to OJS versions 2.3.6 and prior; those are quite old, so you might be better off investing energy in upgrading to a modern release.

Regards,
Alec Smecher
Public Knowledge Project Team


Hi alec,

I'm using a version of 2.3.7 OJS. and how to upgrade?

regards,

Darryl
darryl
 
Posts: 96
Joined: Wed Jul 04, 2012 6:52 pm
Location: Cagayan de Oro , Misamis Oriental Philippines

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