Are you responsible for making OMP work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, michael, asmecher
What to do if you have a technical problem with OMP:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OMP Discussion
subforum; if you have a development question, try the OMP Development
An author submitted a Word file as a Submission Document (as "other" Type). When I was trying to open the file I get an error message "Unauthorized access to library file."
I checked the server and the file was submitted to the "Library" folder. All other files submitted (by other authors) as Submission File are in the "monographs" folder and I can open them. It's the file that is in the "library" folder I can't open.
- Posts: 17
- Joined: Tue May 10, 2011 12:19 pm
It sounds like the author uploaded the file to the wrong part of the submission process. The 'library' files are for things like contracts, permissions documents, and templates for the submission. They should have added it to the submission files grid instead.
Still, can I find out what role you were trying to access the library file as? It may be a bug in any case, as certain roles should have access to the library files grid for submissions.
- Site Admin
- Posts: 851
- Joined: Tue Jan 10, 2006 6:20 am
Return to OMP Technical Support
Who is online
Users browsing this forum: No registered users and 2 guests