Are you responsible for making OMP work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OMP:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
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3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OMP Discussion
subforum; if you have a development question, try the OMP Development
on step 3 of External review I always have a perpetual loading and I can't go to "4. COMPLETION".
Have you ever encounter this problem? Which could be the causes?
Thank you for the support!
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If the spinner appears indefinitely, it's usually because a server side error occurred. Can you look in your error logs for apache or php and see what might be there?
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