OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



"Perpetual loading" in Dashboard > Tasks

Are you responsible for making OMP work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, michael, asmecher

Forum rules
What to do if you have a technical problem with OMP:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OMP Discussion subforum; if you have a development question, try the OMP Development subforum.

"Perpetual loading" in Dashboard > Tasks

Postby angevent » Wed Dec 11, 2013 2:38 am

Hi,

why I have this in my dashboard? Which could be the causes? Thank you in advance!
Attachments
Immagine.png
Immagine.png (4.66 KiB) Viewed 2447 times
angevent
 
Posts: 29
Joined: Tue Jun 11, 2013 1:12 pm

Re: "Perpetual loading" in Dashboard > Tasks

Postby asmecher » Wed Dec 11, 2013 8:29 am

Hi angevent,

There are a couple of queries that will fix this at http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=8495.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8345
Joined: Wed Aug 10, 2005 12:56 pm

Re: "Perpetual loading" in Dashboard > Tasks

Postby Albert » Thu Dec 12, 2013 10:05 pm

Hello Alec,
I am having the same "Perpetual loading." Please, what steps should I follow to fix this problem?
I opened the link that you suggested to Angevent; nevertheless, I have not ideal what of those queries addresses the solution of this problem.
Please, explain us here how to implement this.
Regards,
Albert
Albert
 
Posts: 36
Joined: Wed Jan 02, 2013 12:43 pm

Re: "Perpetual loading" in Dashboard > Tasks

Postby asmecher » Fri Dec 13, 2013 10:15 am

Hi Albert,

See comment #3 on that entry.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8345
Joined: Wed Aug 10, 2005 12:56 pm

Re: "Perpetual loading" in Dashboard > Tasks

Postby angevent » Tue Dec 17, 2013 9:08 am

Ok Alec, but this is useful also when I click on Delete in "UNASSIGNED SUBMISSION" and/or "MY ASSIGNED SUBMISSION"?

I must apply all that is written in your 3 comments?

Thank you
Angelo
angevent
 
Posts: 29
Joined: Tue Jun 11, 2013 1:12 pm

Re: "Perpetual loading" in Dashboard > Tasks

Postby asmecher » Tue Dec 17, 2013 9:40 am

Hi Angelo,

No, that will only affect the tasks list. Generally speaking, an endless spinner will correspond to an error message in your error log; check the log to see if there is more specific information there.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8345
Joined: Wed Aug 10, 2005 12:56 pm

Re: "Perpetual loading" in Dashboard > Tasks

Postby angevent » Wed Dec 18, 2013 6:00 am

Sorry, I didn't explain it well ;-)

If I click on Delete in "UNASSIGNED SUBMISSION" and/or "MY ASSIGNED SUBMISSION", then I have an endless spinner in tasks.

I must apply all that is written in your 3 comments to Bug 8495?
angevent
 
Posts: 29
Joined: Tue Jun 11, 2013 1:12 pm

Re: "Perpetual loading" in Dashboard > Tasks

Postby asmecher » Wed Dec 18, 2013 10:09 am

Hi Angelo,

In OMP 1.0, there are a couple of operations that will cause an inconsistency in the database. The queries in the entry linked above will resolve the inconsistency, but performing one of those operations will cause it again. Porting the patch from the bug entry will cause the discrepancy to no longer be created.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8345
Joined: Wed Aug 10, 2005 12:56 pm


Return to OMP Technical Support

Who is online

Users browsing this forum: No registered users and 2 guests