Fail to change password after reseting it

[mendesrocha]

Hello!

I am working on a OCS 2.3.3.1. Server is running PHP 4.4.9 and MySQL 5.1.61 - I had to change the php version from 5.3 to 4.4.9, because pages was not loading with the former.

The problem is that users doesn't succeed on changing the reset password. They receive the new password, they can log in with the new password, but they can't change the password in the next step. It seems that OCS does not recognize the new password as the actual password.

If you would like to try, the site address is http://www.anppom.com.br/congressos

Thanks in advance for your help.
-
Renato

[jmacgreg]

Hi Renato,

Apologies for the delay in getting back to you. I'm wondering -- have you set a primary contact for your conference (in Scheduled Conference Setup Step 1.3)? This may possibly be a variant of OJS bug http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=4113. I can't seem to replicate this with the most recent OCS release, but I can't find anything else in Bugzilla.

Cheers,
James

[mendesrocha]

Hi James,

Thanks for your answer.

Both support and primary contact e-mail's are configured in scheduled conference setup step 1.3.

Now, I noticed that when user request a new password it is redirect to a blank page after inserting the e-mail in the request page.

[mendesrocha]

Hi!

Through viewtopic.php?f=8&t=920&start=30#p34057 I solved a problem, but today I found another. It is related to password recovering in OCS 2.3.5 (PHP 5.2.17 and MySql 5.1.54). I noticed that If recover the older PKPLoginHandler.inc.php this issue I relate now is fade away.

There was an error when users requested a new password.

Code: Select all

Fatal error: Call to undefined method Request::setFrom() in ..ocs/pages/login/LoginHandler.inc.php on line 111


So I updated LoginHandler.inc.php to Github version and this error was ruled out. First reset e-mail was properly sent.

But, when I click on the e-mailed link to reset password

Code: Select all

../index.php/index/login/resetPassword/mendesrocha/313e41

It directs me to a "404 Not found" error page. I even tried with this different address

Code: Select all

../index.php/index/login/login/resetPassword/mendesrocha/313e41

And I got the following error.

Code: Select all

Fatal error: Call to undefined method UserDAO::getByUsername() in ..ocs/lib/pkp/pages/login/PKPLoginHandler.inc.php on line 231

.

Do you know what might be happening?

Thanks in advance.