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PDF download gets blank page

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PDF download gets blank page

Postby Celuloide » Thu Mar 01, 2012 6:12 am

OCS 2.2.4 wrapped in a Joomla page on a 1and1 server.
disable_path_info= On

We've migrated OCS from another server and also OJS. OJS is actually working well, however OCS doesn't allow downloading pdf files, it gets a blank page. Every single file is exactly where the used to be in the old server and there it worked well...

Here is a URL to pdf download page: http://s372308978.mialojamiento.es/ocs/ ... sentations
OCS is wrapped in: http://www.icono14.es/actas

Any ideas?

Thanks
Daniel
Celuloide
 
Posts: 32
Joined: Tue Feb 07, 2012 7:31 am

Re: PDF download gets blank page

Postby asmecher » Thu Mar 01, 2012 9:23 am

Hi Daniel,

99% of the time these kinds of problems are due to either a misconfiguration of the files_dir in config.inc.php, or due to file permissions that disallow OCS from accessing the files there.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 10015
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Re: PDF download gets blank page

Postby Celuloide » Thu Mar 01, 2012 1:08 pm

All rigth, it was a misconfiguration on the file path, it was "ocs/files" and it needed the full server path.

Thank you!
Celuloide
 
Posts: 32
Joined: Tue Feb 07, 2012 7:31 am

Re: PDF download gets blank page

Postby asmecher » Thu Mar 01, 2012 1:11 pm

Hi Daniel,

Thanks for following up, and glad to hear it's working.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Re: PDF download gets blank page

Postby yudaermawan » Mon Apr 23, 2012 10:42 am

I have a same problem, i already change the file_dir > files_dir = "root/public_html/ojs/files"
why it still blank page? this is my site http://baliwebprogrammer.com/ojs/index. ... e/view/7/5
yudaermawan
 
Posts: 24
Joined: Tue Apr 10, 2012 7:58 am


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