Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, michael, John
What to do if you have a technical problem with OCS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion
subforum; if you have a development question, try the OCS Development
OCS installation 188.8.131.52
Process utilised: The abstract gets reviewed, and the director send invitation to author to submit poster. The poster is then submitted by the author and at the last step the author click on button 'Finish Submission'.
Problem experienced: An email gets send to the author acknowledging that the paper has been received but that email is not 'cc to the Director. So the director never knows when the paper has been submitted unless he/she goes into the system to check.
Is this a mail problem? Your kind assistance will be appreciated.
Kind regards, Trudie
- Posts: 28
- Joined: Fri Jan 12, 2007 5:31 am
Thanks for the detailed information! This has been addressed as an issue already in OJS (see http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=6791
) and I have flagged it as something to correct in OCS as well. Please feel free to CC yourself to that bug report for future updates.
- Posts: 4191
- Joined: Tue Feb 14, 2006 10:50 am
Return to OCS Technical Support
Who is online
Users browsing this forum: Google [Bot] and 1 guest