OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



Problem subscribing to notifications

Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, michael, John

Forum rules
What to do if you have a technical problem with OCS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.

Problem subscribing to notifications

Postby wardi » Wed Jan 12, 2011 11:58 am

I'm setting up a site with ocs-2.3.3-1 and the "Notification mailing list" subscription feature is not working properly.

I enter my email address on the page http://ipv6summit.ca/index.php/v6/2011/ ... beMailList
(this page isn't public just yet) and it sends me an email with this activation link:

http://ipv6summit.ca/index.php/v6/notif ... bscription

That leads to a 404 error. I tried manually adding the "2011" part to the URL: http://ipv6summit.ca/index.php/v6/2011/ ... bscription and that gave me an OCS page that says "There was an error confirming your subscription." But no errors are showing up in the web server logs.

Just to see if this problem was isolated to my installation I tried the same thing on another existing, unrelated conference site http://events.tulsa.ou.edu/index.php/11 ... beMailList and I have the same problem (404 on the confirm url emailed and "There was an error confirming your subscription" if I fix the URL by hand)
wardi
 
Posts: 7
Joined: Mon Oct 11, 2010 8:17 am

Re: Problem subscribing to notifications

Postby wardi » Wed Jan 12, 2011 12:05 pm

I'm sorry. This is a duplicate of viewtopic.php?f=3&t=6898
wardi
 
Posts: 7
Joined: Mon Oct 11, 2010 8:17 am

Re: Problem subscribing to notifications

Postby asmecher » Wed Jan 12, 2011 12:06 pm

Hi wardi,

See also http://pkp.sfu.ca/support/forum/viewtopic.php?f=13&t=6998 for other posts related to this problem.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8668
Joined: Wed Aug 10, 2005 12:56 pm


Return to OCS Technical Support

Who is online

Users browsing this forum: Yahoo [Bot] and 3 guests