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Issue after upgrading OCS from 2.3.0.0 to 2.3.3.1

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What to do if you have a technical problem with OCS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

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Issue after upgrading OCS from 2.3.0.0 to 2.3.3.1

Postby JohnGrobler » Thu Sep 02, 2010 12:44 am

Good day,

We've detected an issue after upgrading OCS from version 2.3.0.0 to 2.3.3.1:

1) On the Home > Site Name > Conference Name > About the Conference > Site Map page, the Submissions hyperlink is broken; it points to:
Code: Select all
http://[url.com]/index.php/[sitename]/[conference]/about/siteMaphttp://[url.com]/index.php/[sitename]/[conference]/author/submit?requiresAuthor=1

which generates a '404 Not Found' error.

Please let me know if additional information is required, any assistance would be appreciated.

Regards,
John Grobler
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Re: Issue after upgrading OCS from 2.3.0.0 to 2.3.3.1

Postby jmacgreg » Fri Sep 03, 2010 2:57 pm

Hi John,

Could you post a link to the offending page, if it's online? A PM to be would be fine.

Cheers,
James
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Re: Issue after upgrading OCS from 2.3.0.0 to 2.3.3.1

Postby JohnGrobler » Sun Sep 05, 2010 1:12 pm

Thanks James, PM has been sent.

One more issue we've detected after the upgrade:

2) On the Home > [conference] > User > Conference Site Management > Scheduler > Schedule Presentations & Events page, when clicking on the Track hyperlink at the bottom of the page to sort the page entries by track, we receive a blank screen. With error reporting enables, we see the following message:

Code: Select all
Fatal error: Call to undefined method Track::getTrackName() in /usr/www/users/username/classes/manager/form/scheduler/ScheduleForm.inc.php on line 90


Thank you,
John Grobler
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Re: Issue after upgrading OCS from 2.3.0.0 to 2.3.3.1

Postby jmacgreg » Tue Sep 07, 2010 2:37 pm

Hi John,

Regarding the Site Map issue: could you take a look at Website Setup Step 3.4, and ensure that the second checkbox ("URL is an absolute URL") is checked? That's where the Submissions link in the Sitemap is being generated from, and enabling the box should do the trick. If it doesn't, please let me know what the resulting URL is.

Regarding the second question: I can't seem to replicate this. I'll ask one of our devs to get back to you.

Cheers,
James
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Re: Issue after upgrading OCS from 2.3.0.0 to 2.3.3.1

Postby mcrider » Thu Sep 09, 2010 10:54 am

Hi John,

Could you turn on the show_stacktrace option in config.inc.php and post the information you get from that when you encounter the fatal error?

Cheers,
Matt
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Location: Vancouver, BC


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