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Conference timeline page doesn't save changes

Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, michael, John

Forum rules
What to do if you have a technical problem with OCS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.
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Conference timeline page doesn't save changes

Postby alexarv11 » Tue Jul 27, 2010 4:29 pm

Hi,

I was made the upgrade of OCS from 2.1.2.1 version to 2.3.2.0 and everything was ok. But when I try to make any change in the "Conference Timeline and Infomation" page (in the Conference Manager page) it doesn't save the changes that I made. It is an important problem, because I can't active some link in the sidebar.

Please help us with that!!!

Thanks,

Alexa
alexarv11
 
Posts: 23
Joined: Wed Jan 13, 2010 11:10 am
Location: Costa Rica
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Re: Conference timeline page doesn't save changes

Postby jmacgreg » Wed Jul 28, 2010 2:18 pm

Hi Alexa,

You may want to see if there have been any error messages reported in your error logs, and also clear your template and data caches.

Cheers,
James
James MacGregor
PKP Support Team
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Re: Conference timeline page doesn't save changes

Postby alexarv11 » Wed Jul 28, 2010 3:01 pm

Hi James,

Thanks for you answer. I already cleaned the data and template cache. And the logs reports have the same problem, when I enter in the log page appear a white page, I don't know whta's happends!!! Any other suggestion?

Thanks,

Alexa
alexarv11
 
Posts: 23
Joined: Wed Jan 13, 2010 11:10 am
Location: Costa Rica
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Re: Conference timeline page doesn't save changes

Postby jmacgreg » Thu Jul 29, 2010 4:02 pm

Hi Alexa,

What do you mean by entering the log page? Usually, seeing a blank page indicates that some sort of error has happened (see the FAQ entry on this), but I'm not sure what you mean by entering the log page. Some clarification would help me provide more assistance.

Cheers,
James
James MacGregor
PKP Support Team
--
Questions? Before posting, please try:
Advanced Forums Search
OJS and OCS Documentation
Video Tutorials

Visit #PKP on IRC!
jmacgreg
 
Posts: 4153
Joined: Tue Feb 14, 2006 10:50 am
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